Creating an effective spa manager resume is key to showcasing your ability to lead, organize, and elevate a wellness center’s operations.

As a manager, you are responsible for ensuring that the spa runs smoothly, delivering exceptional customer experiences, and driving business growth.

Whether you specialize in operations, treatments, or guest services, your application must reflect both your management skills and industry expertise.

In this article, we provide spa manager resume examples and tips to help you stand out in this competitive field.

Spa manager resume examples

Medical spa manager resume template

Medical spa manager resume sample | Plain text

Jeannie Thomas

Kansas City, MO
Email: jeannie.thomas@gmail.com
Phone: (398) 765-9713

Professional Summary

Dynamic and results-driven Spa Manager with over 7 years of experience overseeing operations in luxury medical spas. Adept at managing high-end medical aesthetic services, leading cross-functional teams, and driving business growth through exceptional client experiences.

Experience

Medical Spa Manager

Renew Wellness & Aesthetics Center, Kansas City, MO

August 2021 – Present

  • Manage daily operations of a high-volume medical spa, ensuring seamless service delivery of treatments including Botox, dermal fillers, laser hair removal, and chemical peels.
  • Oversee a team of 15+ aestheticians, registered nurses, and front desk staff, ensuring consistent delivery of high-quality treatments and customer care.
  • Conduct staff training sessions on new treatment techniques and compliance protocols, enhancing staff expertise and maintaining certification standards.
  • Ensure strict adherence to all medical and safety regulations, including HIPAA compliance and proper sterilization protocols.

Assistant Medical Spa Manager

The Skin Clinic Medical Spa, Kansas City, MO

April 2018 – July 2021

  • Supervised staff in administering advanced cosmetic procedures, ensuring all services were performed according to safety standards.
  • Developed marketing campaigns that increased client retention by 15%, contributing to steady business growth.
  • Managed product inventory, reducing excess stock and cutting costs by 10% through better supplier negotiation.
  • Handled client consultations, providing personalized treatment plans that matched their skincare goals and medical history.

Spa Coordinator

Elite MedSpa, Overland Park, KS

January 2017 – March 2018

  • Coordinated daily spa operations, including appointment scheduling, client intake, and billing.
  • Managed the spa’s retail section, increasing product sales by 18% through effective product recommendations.

Education

Certified Medical Spa Manager

American Med Spa Association (AmSpa) | Completed 2021

Bachelor of Science in Business Administration

University of Missouri, Kansas City | Graduated 2017

Certifications

Certified Laser Technician, National Laser Institute – Completed 2017

Skills

  • Advanced proficiency in medical spa software (Mindbody, AestheticPro)
  • CRM & Client Retention Software (Zenoti)
  • Regulatory Compliance (HIPAA, OSHA)
  • Aesthetic Treatments & Procedures
  • Budgeting & Financial Planning
  • Revenue Optimization

What makes this wellness manager resume successful?

  • The professional experience section doesn’t just list responsibilities; it also includes measurable achievements.
  • Jeannie’s experience shows a clear career progression. This demonstrates increasing responsibility, which speaks to her capability and reliability as a leader.
  • The inclusion of technical skills underlines that she is not only knowledgeable about treatments but also adept at the administrative and operational side of the business.
How to format a resume for spa manager?
  • Use standard fonts like Arial, Calibri, or Times New Roman.
  • Utilize a font size between 10-12 points for the main text and 12-14 for headings.
  • Set margins to 1 inch on all sides. Include enough spacing between sections.
  • Aim for a one-page resume if you have less than 10 years of experience.
  • Start bullets with strong action verbs such as “Managed”, “Implemented”, “Oversaw”, “Developed”, and “Enhanced”.
  • Apply a formal and professional tone throughout the resume. Avoid colloquial or overly casual expressions.
  • Avoid repeating the same words or phrases. Use synonyms and vary your language.
  • Proofread multiple times or have someone else review the document to catch any mistakes.
  • Add your name, phone number, and email at the top of the paper.

If you find it challenging to remember these formatting and style rules, don’t worry—using an AI resume builder can simplify the process.

Select from a range of customizable resume templates suitable for various industries and job roles. These samples ensure your resume has a polished and visually appealing layout.

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Day spa manager resume example

Jalisa B. Devault

Blytheville, MO
Email: jalisa.devault@gmail.com
Phone: (678) 179-3596

Professional Summary

Experienced Day Spa Manager with over 6 years of expertise in managing day-to-day spa operations, leading a dedicated team, and delivering exceptional customer service. Adept at enhancing client satisfaction through personalized service, effective staff training, and strategic business initiatives.

Experience

Day Spa Manager

Serenity Day Spa, Blytheville, MO

June 2022 – Present

  • Oversee daily operations of a busy day spa, including managing a team of 12+ therapists, estheticians, and front desk staff.
  • Implement client-centric service programs that have increased customer satisfaction ratings by 25%.
  • Develop and manage spa budgets, achieving a 15% increase in revenue through effective pricing strategies and cost control measures.
  • Train and mentor staff on spa procedures, customer service standards, and health and safety protocols, resulting in a 20% reduction in employee turnover.
  • Coordinate marketing efforts, including social media campaigns and local promotions, leading to a 30% boost in new client acquisitions.

Assistant Spa Manager

Tranquil Escape Spa, Jonesboro, MO

March 2018 – May 2022

  • Assisted in the management of daily spa operations, focusing on client service, staff supervision, and inventory control.
  • Implemented scheduling and appointment systems that improved operational efficiency and reduced appointment errors by 25%.
  • Managed inventory and vendor relationships, optimizing stock levels and negotiating better terms, reducing supply costs by 10%.
  • Provided exceptional customer service and resolved client issues promptly, maintaining high client retention rates.

Education

Associate Degree in Hospitality Management

Arkansas State University, Jonesboro, AR | Graduated 2019

Certifications

  • Certified Spa Manager, International Spa Association – Completed 2023
  • First Aid and CPR Certification, American Red Cross – Completed 2022

Core Competencies

  • Spa Operations Management
  • Client Relationship Management
  • Staff Training & Leadership
  • Budgeting & Financial Oversight
  • Inventory & Vendor Management
  • Marketing & Promotions
  • Customer Service Excellence
  • Scheduling & Appointment Management
  • Health & Safety Compliance

Technical Skills

  • Spa Software (Mindbody, Booker)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Social Media Management Tools

Reasons why this spa resume is good:

  • The use of strong, action-oriented verbs helps convey Jalisa's proactive approach and leadership qualities.
  • Including the degree and certifications adds credibility and demonstrates a commitment to professional development and industry standards.
  • The resume is well-organized with clear headings, consistent formatting, and appropriate spacing
How to write an experience section on a spa manager resume?
  • Organize your work history in reverse chronological order.
  • Indicate your job title. Include the company name and location.
  • Give start and end dates for each position.
  • Use bullet points to outline your key responsibilities and accomplishments.
  • Quantify results where possible.
  • Utilize keywords naturally in the context of your profile.
Essential spa manager resume skills:
  • Hard skills are teachable abilities that can be quantified and measured. They are often acquired through education, training, or practical experience and are required for performing functions in a job.
  • Soft skills are personal attributes that enable individuals to interact harmoniously with others. They are less tangible and are developed through social interactions.

Hard skills:

  • Spa Management Software (e.g., Mindbody, Booker)
  • Budgeting and Financial Management
  • Inventory Management
  • Customer Relationship Management (CRM)
  • Staff Scheduling and Coordination
  • Marketing and Promotions
  • Regulatory Compliance (e.g., health and safety regulations)
  • Treatment Protocols and Techniques
  • Sales and Revenue Growth Strategies
  • Vendor Management

Soft skills:

  • Leadership and Team Management
  • Communication and Interpersonal Skills
  • Customer Service Excellence
  • Problem-Solving and Conflict Resolution
  • Time Management and Organization
  • Adaptability and Flexibility
  • Attention to Detail
  • Empathy and Emotional Intelligence
  • Training and Development
  • Strategic Thinking and Planning

Assistant spa manager resume template

Assistant spa manager resume sample | Plain text

Jessie S. Sharp

Tucson, AZ
Email: jessie.sharp@gmail.com
Phone: (986) 235-7345

Resume Objective

Motivated and detail-oriented professional seeking the position of Assistant Manager at a reputable spa. Bringing strong organizational skills, a solid foundation in hospitality management, and a commitment to delivering exceptional client experiences.

Education

Associate Degree in Hospitality Management

Pima Community College, Tucson, AZ

  • Graduated May 2021
  • Relevant Coursework: Spa Management, Customer Service, Financial Management, Marketing

Certificate in Spa and Wellness Management

Arizona School of Integrative Studies, Tucson, AZ

  • Completed August 2020
  • Focus Areas: Spa Operations, Treatment Techniques, Health and Safety Protocols

Professional Experience

Spa Coordinator

Serenity Spa, Tucson, AZ

June 2021 – September 2024

  • Coordinate daily front desk operations, including appointment scheduling, client check-ins, and payment processing.
  • Assist in managing inventory and ordering supplies, ensuring optimal stock levels and vendor relations.
  • Support marketing efforts by promoting spa services and special offers through social media and local advertising.
  • Provide exceptional customer service, addressing client inquiries and resolving issues to maintain high satisfaction levels.

Hospitality Intern

Tranquil Retreat Resort, Tucson, AZ

January 2020 – May 2021

  • Assisted in various departments including guest services, event coordination, and food and beverage management.
  • Gained hands-on experience in customer service and operations within a luxury hospitality setting.
  • Contributed to the planning and execution of special events and promotions, enhancing guest experiences and satisfaction.

Skills

  • Spa Management Software (e.g., Mindbody, Booker)
  • Appointment Scheduling and Coordination
  • Basic Marketing and Promotion Strategies
  • Knowledge of Spa Treatments and Procedures
  • Organizational and Time Management Skills
  • Effective Communication and Team Collaboration
  • Adaptability and Problem-Solving

Certifications

  • CPR and First Aid Certification, American Red Cross – Completed 2021
  • Spa Operations Certification, International Spa Association – Completed 2020

Strong sides of this resume for spa manager?

  • The focus on education showcases Jessie’s academic background and specialized training in hospitality.
  • The use of action-oriented language and descriptive bullet points helps to convey her contributions clearly.
  • Although the resume is entry-level, it effectively highlights responsibilities and contributions that align with the role.
How to organize education on a spa manager resume?
  • List your credentials beginning with your most recent or current degree and working backward.
  • Specify your diploma or certification.
  • Include your major or field of study, if applicable.
  • Provide the name of the educational institution.
  • Give the city and state of the school.
  • Indicate the month and year of your graduation.
  • For new grads, adding courses can help demonstrate how the education matches the job requirements.
  • Mention any honors, awards, or notable achievements.
  • If you have additional trainings, put them separately.
Spa resume summary vs. objective:
Resume SummaryResume Objective
PurposeProvides a brief overview of your qualifications, skills, and accomplishments.States your career goals and what you aim to achieve.
Length2-4 sentences or a short paragraph.1-2 sentences.
ContentProfessional background and expertise.Aspirations and how you plan to contribute to the company.
Best ForCandidates with relevant experience who want to showcase their qualifications.Entry-level applicants or those transitioning to a new field.
ExampleExperienced spa manager with over 5 years in the industry. Proven track record of increasing client satisfaction and revenue. Skilled in team leadership, operational efficiency, and marketing.Dedicated and motivated professional seeking an Assistant Spa Manager position to leverage my background in hospitality and spa management.

Conclusion

Crafting a spa manager resume involves more than just listing job experiences and skills. It requires a strategic approach to highlight both your hard and soft skills, demonstrate your relevant achievements, and align your qualifications with the demands of the role.

Remember to use targeted keywords, maintain a professional format, and focus on presenting your value clearly.

With a well-crafted resume, you can effectively communicate your suitability for the position and advance your career in the thriving spa industry.

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