As the right-hand to a company's executive, a head of personnel plays a crucial role in ensuring smooth operations and effective decision-making.

With such high-level responsibilities, it's no surprise that this position requires a great chief of staff resume that showcases a candidate's skills, experience, and accomplishments.

In this article, we present 5 chief of staff resume examples, each tailored to a specific professional industry.

Each sample is accompanied by actionable writing tips to help you refine your resume, ensuring it effectively communicates your value and aligns with the expectations of prospective employers.

Chief of staff resume examples

Deputy chief of staff resume example

Deputy chief of staff resume template

Deputy chief of staff resume sample | Plain text

Florence Funderburk

florence-funderburk@email.com | 704-963-2391 | Washington, DC

Professional Summary

Dynamic and results-oriented deputy chief of staff with over a decade of comprehensive experience in government operations, and strategic planning. Proven track record of leading teams, managing complex projects, and driving legislative initiatives. Highly skilled in stakeholder engagement and crisis management.

Professional Experience

Deputy Chief of Staff
Office of Senator Andrew Steinberg (Washington, DC)
January 2021 – Present

  • Supervise the daily operations and manage a team of 25 staff members across legislative, communications, and constituent services departments, improving overall efficiency by 20%.
  • Develop and execute strategic plans that resulted in the successful passage of 12 key legislative bills, directly benefiting over 5 million constituents.
  • Facilitate relationships with over 50 federal agencies, lobbyists, and governmental offices, ensuring the seamless execution of policy initiatives.
  • Enhance the communications strategy, resulting in a 30% increase in media coverage and a 25% boost in positive public perception.

Senior Legislative Director
Office of Senator Andrew Steinberg (Washington, DC)
July 2017 – December 2020

  • Directed the agenda, crafting and guiding over 20 policy proposals through the legislative process, with a success rate of 75%.
  • Managed a team of 10 policy advisors and legislative assistants, achieving a 95% satisfaction rate among members and enhancing the output quality by 15%.
  • Built and maintained bipartisan coalitions, which led to the passage of three major bills impacting healthcare, education, and infrastructure.
  • Conducted in-depth policy analysis, resulting in actionable strategic recommendations that improved legislative effectiveness by 40%.

Legislative Advisor
Office of Representative Sonia Chisholm (Washington, DC)
February 2013 – June 2017

  • Conducted comprehensive research and analysis on legislative issues, resulting in the development of 15 bills and amendments, with an 80% passage rate.
  • Drafted and revised legislation, speeches, and policy documents, directly contributing to the Representative’s 95% approval rating.
  • Coordinated with advocacy groups, constituents, and stakeholders, gathering support for 10 major legislative initiatives.

Education

Master of Public Policy
Georgetown University (Washington, DC)

  • Graduated: May 2010

Bachelor of Arts in Political Science
University of Maryland (College Park, MD)

  • Graduated: May 2008

Skills

  • Strategic Planning and Execution
  • Legislative and Policy Analysis
  • Team Leadership and Management
  • Stakeholder Engagement
  • Crisis Management
  • Public Speaking
  • Media Relations

Languages

  • Spanish (fluent)
  • French (intermediate)

What can you learn from this chief of staff resume sample?

This resume example for a deputy chief of staff position focuses on the extensive experience of the candidate. The employment history section is crucial for showcasing professional background and demonstrating that the applicant has the skills to succeed in the role.

Highlight your achievements, responsibilities, and the impact you’ve made in your previous positions. You need to present your capability to manage operations, lead teams, and drive organizational success.

For each job, indicate the title you held, the company's name and location, and dates of employment.

Tips on how to organize chief of staff experience on a resume:

  • Use bullet points to break down your duties and accomplishments for easier comprehension of your qualifications.
  • Start each point with strong action verbs to convey your contributions effectively.
  • Incorporate numbers, percentages, and other metrics to quantify your impact.
  • Mention specific skills and technologies you used (e.g., project management software, strategic planning methodologies).

By properly structuring the chief of staff work experience section, you can effectively communicate pertinent qualifications and outcomes of your professional endeavors.

Corporate chief of staff resume example

Linda Wheatley

linda-wheatley@email.com | 334-269-4880 | Birmingham, AL

Professional Summary

Accomplished chief of staff with 12 years of experience in corporate strategy, operations management, and executive support. Expert in leveraging technology and methodologies to streamline processes and enhance organizational efficiency. Skilled in project management, data analytics, and cross-functional team leadership.

Professional Experience

Chief of Staff
Innovative Tech Solutions (Birmingham, AL)
January 2020 – June 2024

  • Implemented Agile project management methodologies, resulting in a 30% increase in task completion rate and a 25% reduction in delivery times.
  • Leveraged Tableau and Power BI to develop executive dashboards, providing real-time insights and enhancing data-driven decision-making processes.
  • Coordinated cross-functional departments using Slack and Microsoft Teams, improving communication efficiency and project collaboration by 40%.

Director of Operations
Bright Future Enterprises (Birmingham, AL)
June 2015 – December 2019

  • Streamlined operations by implementing Lean Six Sigma practices, achieving a 20% reduction in operational costs and a 15% increase in productivity.
  • Managed ERP migration to SAP, ensuring seamless integration and minimal disruption, which resulted in a 50% improvement in system performance.
  • Developed and maintained financial models using Microsoft Excel and SAP FICO, enhancing budget accuracy and forecasting capabilities.

Operations Manager
Southern Manufacturing Inc. (Birmingham, AL)
March 2012 – May 2015

  • Led a team of 50+ employees, utilizing Kaizen methodology to drive continuous improvement initiatives, resulting in a 10% increase in production efficiency.
  • Deployed Salesforce CRM to optimize sales and customer service processes, increasing client satisfaction scores by 25%.
  • Conducted detailed data analysis using SQL and Python to identify operational bottlenecks, implementing corrective actions that reduced downtime by 15%.

Skills

  • Project Management: Agile, Scrum, Waterfall, Microsoft Project, Jira, Trello
  • Data Analytics: SQL, Python, Tableau, Microsoft Power BI
  • CRM and ERP Systems: Salesforce, SAP, Oracle ERP
  • Communication Tools: Slack, Microsoft Teams, Zoom
  • Office Software: Microsoft Office Suite, Google Workspace
  • Process Improvement: Lean Six Sigma, Kaizen, Business Process Reengineering (BPR)
  • Financial Analysis: QuickBooks, SAP FICO, Microsoft Excel (Advanced)
  • Digital Marketing: Google Analytics, SEMrush, HubSpot

Education

Master of Business Administration (MBA)
University of Alabama (Tuscaloosa, AL)

  • Graduated: May 2010

Bachelor of Science in Industrial Engineering
Auburn University (Auburn, AL)

  • Graduated: May 2008

Certifications

  • Lean Six Sigma Black Belt | The Council of Six Sigma (2023)
  • Certified ScrumMaster (CSM) | Scrum Alliance (2022)

What can you learn from this chief of staff resume sample?

This chief of staff resume example has a strong skills section that provides a quick snapshot of the candidate's abilities and expertise. Such a breakdown helps hiring managers immediately see that Linda has the expertise needed for the role.

A well-rounded resume for chief of staff should incorporate a mix of interpersonal abilities and technical competencies, as they both are essential for success.

Soft chief of staff resume skills:

  • Leadership
  • Communication
  • Problem-Solving
  • Strategic Thinking
  • Time Management
  • Adaptability
  • Conflict Resolution
  • Interpersonal Skills
  • Emotional Intelligence
  • Decision-Making

Hard chief of staff resume skills:

  • Project Management
  • Budgeting and Financial Analysis
  • Data Analysis and Reporting
  • Strategic Planning
  • Stakeholder Management
  • Process Improvement
  • CRM and ERP Systems
  • Grant Writing
  • Policy Development
  • Microsoft Office Suite

Hospital chief of staff resume example

Hospital chief of staff resume template

Hospital chief of staff resume sample | Plain text

Harold Fontenot

harold-fontenot@email.com | 901-818-1553 | Nashville, TN

Professional Summary

Experienced chief of staff with 13 years in healthcare administration, specializing in hospital operations, patient care quality, and strategic planning. Adept at leading cross-functional teams and implementing innovative solutions to improve efficiency and patient outcomes. Committed to continuous professional development and education.

Professional Experience

Chief of Staff
Nashville General Hospital (Nashville, TN)
January 2019 – Present

  • Lead hospital-wide initiatives to enhance care quality, resulting in a 15% increase in patient satisfaction scores.
  • Implement an electronic health record (EHR) optimization project, reducing documentation errors by 25%.
  • Coordinated multi-departmental efforts during the COVID-19 pandemic, ensuring compliance with state and federal guidelines and maintaining operational efficiency.

Director of Operations
St. Thomas Health (Nashville, TN)
June 2014 – December 2018

  • Managed daily operations of a 300-bed facility, overseeing staffing, budgeting, and process improvement initiatives.
  • Spearheaded the Lean Six Sigma program, achieving a 20% reduction in operating costs and a 10% improvement in patient throughput.
  • Collaborated with clinical leaders to develop and implement a patient safety program, resulting in a 30% decrease in adverse events.

Operations Manager
Vanderbilt University Medical Center (Nashville, TN)
June 2011 – May 2014

  • Supervised a team of 100+ healthcare professionals, focusing on enhancing operational efficiency and patient care services.
  • Directed the implementation of a new hospital management software, leading to a 40% improvement in scheduling and resource allocation.
  • Led quality improvement projects that improved compliance with Joint Commission standards, earning the hospital an "A" grade for patient safety.

Education

Master of Health Administration (MHA)
University of Tennessee (Knoxville, TN)

  • Graduated: May 2018
  • Thesis: "Improving Patient Outcomes through Data-Driven Decision Making in Healthcare Management"

Bachelor of Science in Nursing (BSN)
University of Memphis (Memphis, TN)

  • Graduated: May 2006

Continuous Education

  • Annual Conference on Healthcare Leadership | American College of Healthcare Executives (May 2024)
  • Healthcare Analytics Summit | Health Catalyst (December 2023)
  • Certified Professional in Healthcare Quality (CPHQ) | National Association for Healthcare Quality (renewed in 2022)

Key Skills

  • Strategic Planning
  • Organizational Development
  • Risk Management
  • Budgeting and Financial Management
  • Problem Solving

What can you learn from this chief of staff resume example?

This chief of staff resume sample is centered around not just the work experience but also academic background and continuous learning of the applicant.

The education section of Harold's resume displays that he's dedicated to constantly enhancing his professional knowledge through additional courses, conferences, etc.

Moreover, this resume for chief of staff shows that Harold earned his first degree in Nursing and then (relatively recently) completed a master's degree in Health Administration. Such a journey can serve as motivation for his subordinates to get additional credentials too.

Advice on structuring the education section of a chief of staff resume:

  • Detail your degrees and certifications, projects or research, and any honors or awards received.
  • Start with your most recent credentials and work backward.
  • Indicate the major or specialization, the issuing organization, and the completion date for each listing.
What education may a chief of staff have?

A chief of staff typically needs to have a robust educational background.

Bachelor's Degree

Most chiefs of staff hold a bachelor's degree. Common fields of study include:

  • Business Administration
  • Political Science
  • Public Administration
  • Communications
  • Economics

Master's Degree

Many heads of personnel also pursue advanced degrees to enhance their qualifications. Relevant master's degrees include:

Professional Certifications

Getting additional certificates that are specific to the field can also be beneficial, such as:

  • Project Management Professional (PMP)
  • Certified Executive Coach (CEC)
  • Certifications in organizational development or strategic planning
  • Six Sigma Certification (Green Belt or Black Belt)

If you have multiple degrees or certifications, prioritize those most relevant to the chief of staff position and ensure they are prominently displayed. Ensure that you have all licenses and authorizations required by the particular company you're applying to.

Nonprofit chief of staff resume example

Bradley O'Sullivan

bradley-o-sullivan@email.com | 601-660-5582 | Jackson, MS

Professional Summary

Results-driven chief of staff with 7 years of experience in nonprofit management, specializing in strategic planning, operational efficiency, and community engagement. Proven track record of leading initiatives that enhance organizational performance and drive mission success. Committed to fostering collaboration and continuous improvement.

Professional Experience

Chief of Staff
Hope for All Foundation (Jackson, MS)
January 2022 – Present

  • Lead strategic planning and execution of programs, resulting in a 30% increase in service delivery and a 25% growth in donor base.
  • Streamline operations and implement new project management tools (Asana, Trello), enhancing team productivity by 20%.
  • Coordinated multi-departmental efforts to secure over $5 million in grant funding, supporting critical community programs.

Director of Operations
Empower Communities, Jackson, MS
May 2019 – December 2021

  • Managed daily operations and supervised a team of 50+ staff and volunteers, improving program efficiency by 15%.
  • Introduced Lean principles to reduce waste and improve service delivery times, achieving a 10% cost reduction.
  • Developed and implemented a volunteer training program, increasing staff retention rates by 40%.

Program Manager
Community Builders Network (Jackson, MS)
August 2017 – April 2019

  • Oversaw the design and implementation of community outreach programs, benefiting over 10,000 residents annually.
  • Collaborated with city and state stakeholders to launch a community initiative, reducing local health disparities by 12%.
  • Managed budgets totaling $2 million, ensuring financial accountability and transparency.

Volunteer Experience

Board Member
Jackson Food Bank (Jackson, MS) June 2020 – Present

  • Provide strategic oversight and governance to support the organization’s mission of fighting hunger.

Mentor
Big Brothers Big Sisters of Mississippi (Jackson, MS) January 2015 – Present

  • Guide at-risk youth from low-income families, helping them achieve personal and academic goals.

Education

Master of Public Administration (MPA)
University of Mississippi (Oxford, MS)

  • Graduated: May 2010
  • Thesis: "Improving Nonprofit Effectiveness through Strategic Partnerships"

Bachelor of Arts in Sociology
Mississippi State University (Starkville, MS)

  • Graduated: May 2008

Presentations and Conferences

  • Presenter, "Leveraging Technology for Nonprofit Efficiency." | Annual Nonprofit Technology Conference, 2023
  • Speaker, "Effective Grant Writing Strategies." | Grant Professionals Association Annual Conference, 2022
  • Panelist, "Community Engagement Best Practices." | Mississippi Nonprofit Leadership Conference, 2021

Awards

  • Nonprofit Leadership Award (Mississippi Center for Nonprofits) 2022
  • Excellence in Community Service Award (Jackson Chamber of Commerce) 2020

What can you learn from this chief of staff resume sample?

The above chief of staff resume example shows how one may choose to include additional details on their document. It will help further highlight relevant knowledge, skills, and accomplishments that were gained outside of work.

On his resume, Bradley decided to mention his volunteering involvements, what conferences he participated in, and awards that he received for his outstanding service.

What can you indicate on the chief of staff resume to strengthen your application?
SectionDescriptionExamples
HobbiesHighlight personal interests that can reflect well-roundedness and additional skills that can be beneficial for the role.- "Reading strategic management books by Michael Porter."
- "Participated in long-distance cycling events, demonstrating endurance and commitment to health."
- "Competed in local chess tournaments, enhancing strategic thinking and problem-solving skills."
LanguagesShow multilingual abilities and how you will be a valuable asset for diverse teams and international operations."Fluent in Spanish and French, conversational in Mandarin."
AwardsDemonstrate recognition for excellence in your field.- "Tech Innovator Award, Silicon Valley Tech Conference, 2023."
- "Awarded by the National Management Association, 2021, for outstanding leadership and team management."
- "Received from the City Council for exceptional contributions to local community projects, 2022."
ReferencesProvide contact information of people who can vouch for your qualifications and professional experience. (Make sure to ask their permission first.)Dr. Jane Smith: "Former Supervisor, Director of Operations at Summit Trust Services, janesmith@summit.com, (555) 123-4567."
CoursesSpecify relevant training and education, indicating ongoing professional development.- "Advanced Leadership Program, Harvard Online, 2022."
- "Wharton School of the University of Pennsylvania, 2021, a course on strategic leadership and business management."
- "MIT Sloan School of Management, 2023, training on leveraging data for business decision-making."
VolunteeringDisplay your commitment to the community and how you contribute to the greater good outside your work hours.- "Volunteer Coordinator, Habitat for Humanity, Los Angeles, CA, 2020-2022."
- "Crisis Counselor at Crisis Text Line, providing emotional support and crisis intervention via text message, 2018-present."
- "Environmental Activist with the Sierra Club, organizing and participating in conservation projects and environmental advocacy campaigns, 2019-2022."

Including these sections can provide a comprehensive view of your capabilities and make your resume stand out to employers.

Tech company chief of staff resume example

Tech company chief of staff resume template

Tech company chief of staff resume sample

Lonnie K. Polanco

lonnie-polanco@email.com | 408-276-0794 | San Francisco, CA

Professional Summary

Strategic and results-oriented chief of staff with over 10 years of experience in technology and operations management. Proven expertise in leading cross-functional teams, optimizing processes, and driving organizational growth in fast-paced tech environments. Adept at executing strategic initiatives, managing high-impact projects, and fostering innovation.

Professional Experience

Chief of Staff
TechForward Inc. (San Francisco, CA)
January 2021 – Present

  • Spearhead the development and implementation of a company-wide strategic plan, resulting in a 25% growth in market share.
  • Streamline project management processes using Jira and Asana, reducing the completion times by 20%.
  • Coordinate cross-departmental efforts to launch a new product line, contributing to a 30% rise in quarterly sales.

Director of Operations
NextGen Solutions (San Francisco, CA)
June 2016 – December 2019

  • Led operational improvements across multiple teams, leveraging Lean Six Sigma methodologies to reduce overall costs by 15%.
  • Managed a team of 70+ professionals, enhancing productivity through strategic training programs.
  • Implemented Tableau and Power BI to provide actionable insights, leading to a 25% improvement in decision-making processes.

Project Manager
InnovateTech (San Francisco, CA)
March 2013 – May 2016

  • Directed high-impact technology projects from initiation through completion, delivering results on time and within budget.
  • Utilized Agile and Scrum methodologies to manage project workflows, improving the implementation speed by 30%.
  • Developed and maintained detailed project documentation, ensuring clear communication and alignment with organizational goals.

Education

Master of Business Administration (MBA)
University of California at Berkeley

  • Graduated: May 2010

Bachelor of Science in Computer Science
Stanford University

  • Graduated: May 2006

Skills

  • Agile Methodologies
  • Data Analytics
  • Big Data
  • Cybersecurity Awareness
  • Tech Stack Management

References

Available upon request.

What can you learn from this chief of staff resume sample?

On his resume for a chief of staff at a tech company, Lonnie dedicated significant space to a well-written summary section. This short paragraph at the beginning of the document highlights his key skills and experiences such as managing interdisciplinary teams and implementing strategic projects.

The main purpose of the resume summary is to provide a quick overview of what makes you a strong candidate.

Tips for writing a chief of staff resume summary:

  • Be concise. Keep it to 3-4 sentences. Focus on your most impressive qualifications.
  • Tailor to the job. Customize your summary to align with the job description and highlight relevant abilities and knowledge.
  • Showcase leadership skills. Emphasize your experience in leading teams and driving organizational success.
  • Incorporate relevant keywords. Use key terms from the job listing to ensure your resume passes through ATS and catches the recruiter's attention.

An alternative to a summary is a resume objective. This statement focuses on your intentions and how they align with the company’s goals.

Chief of staff resume objective example:

Motivated and results-oriented professional seeking a chief of staff position at a tech company. Eager to leverage my expertise in strategic planning, project management, and technological innovation to drive organizational growth and optimize operational efficiency.

Keep in mind that the objective is more suitable for those who change their career. If you have extensive experience in the same industry you're applying to, it's best to stick to the resume summary.

Advice on crafting a resume objective:

  • State your goals. Clearly articulate what you aim to achieve in the role and how it aligns with the company's mission.
  • Show enthusiasm. Express genuine interest in the position and the organization to demonstrate your passion and commitment.
  • Highlight relevant skills. Mention specific skills and experiences that make you a suitable candidate for the role you are targeting.

By effectively utilizing a resume summary or objective, you can create a powerful introduction that captures the attention of potential employers and sets the tone for the rest of your resume.

Formatting tips for a chief of staff resume

Crafting a professional and impactful resume is essential for a chief of staff position regardless of the industry.

General guidelines to ensure your resume is well-organized:

  • Opt for professional fonts like Arial, Calibri, or Times New Roman.
  • Font size should be 10-12 points for the main text and 14-16 for headings.
  • Use single space between the lines and double spacing to separate different sections.
  • Keep the resume to 1-2 pages (can be longer for a chief of staff with more than 10 years of experience).
  • Ensure consistent formatting throughout the document (e.g., all dates aligned, uniform bullet points).

Conclusion

By studying these 5 exceptional chief of staff resume examples and applying the provided writing tips, you can build a document that highlights your strengths and sets you apart from the competition.

Elevate your chief of staff resume with a free online resume builder. Choose one of the customizable templates and begin filling it with your information. With AI assistance available for summary and work experience sections, you can ensure your resume is both impactful and polished.

Create your professional Resume in 10 minutes for FREE

Build My Resume

With a strategic approach, your resume will effectively showcase your qualifications and open doors to exciting opportunities in leadership and management.