Crafting a standout restaurant general manager resume can be the key to unlocking new career opportunities in the competitive hospitality industry.
A well-structured application not only highlights your managerial skills and experience but also showcases your ability to drive restaurant success.
This article provides valuable examples and practical tips to help you create a compelling restaurant general manager resume that captures the attention of hiring managers and positions you as a top candidate.
Leaders are made, they are not born. They are made by hard effort.
Restaurant general manager resume examples
- Fast food restaurant general manager resume
- Casual dining restaurant general manager resume
- Fine dining restaurant general manager resume
- Franchise restaurant general manager resume
Chick-fil-A resume example
Fast food service restaurant general manager resume
Fast food restaurant general manager resume | Plain text
Richard Mohr
Springfield, IL
(555) 123-4567
richard.mohr@email.comSummary
Dynamic and results-driven Fast Food Restaurant General Manager with over 10 years of experience in high-volume environments. Proven track record of improving operational efficiency and increasing sales.
Experience
General Manager
Chick-fil-A, Springfield, IL
June 2018 – Present
- Lead a team of 30 employees, achieving a 20% increase in customer satisfaction scores.
- Implement new inventory management system, reducing food waste by 15%.
- Boost sales by 10% through targeted promotional campaigns and upselling strategies.
- Oversee daily operations, including staff scheduling, inventory control, and quality assurance.
Assistant Manager
Taco Bell, Springfield, IL
January 2014 – May 2018
- Assisted in managing daily operations, including staff scheduling and inventory control.
- Trained and developed 25+ employees, resulting in a 30% reduction in turnover.
- Ensured compliance with health and safety regulations, leading to consistent “A” grades on inspections.
Skills
- Team Leadership
- Customer Service Excellence
- Inventory Management
- Sales and Marketing
- Conflict Resolution
- Budget Management
- Operational Efficiency
Education
Associate Degree in Business Management
Springfield Community College
Graduated: May 2013
Certifications
- Certified Food Safety Manager (CFSM), 2021
- Leadership Training Program Completion, Chick-fil-A, 2020
Awards and Recognitions
- "Manager of the Quarter" Award, Chick-fil-A (Q1 2024)
- Employee Satisfaction Improvement Award, Chick-fil-A (2022)
Professional Associations
- Member, National Restaurant Association, since 2019
Strong sides of this restaurant general manager resume example:
- Demonstrates specific improvements in customer satisfaction, food waste reduction, and sales growth.
- Highlights experience in leading a substantial team and implementing effective training programs.
- Shows proficiency in managing daily operations, budget management, and health and safety compliance.
- How to properly format a restaurant general manager resume?
- Choose a clean, professional font such as Arial, Calibri, or Times New Roman. Font size should be between 10 and 12 points.
- One-page resume is ideal if you have less than 10 years of experience. If you have more, two pages are acceptable.
- Use 1 or 1.15 line spacing, with extra space between sections to enhance readability.
- In the header, add your name, job title, location, phone number, email, and LinkedIn profile, if applicable.
- Avoid long paragraphs. Use bullet points and keep descriptions concise and to the point.
- Customize your restaurant general manager resume for each job application based on the specific keywords in the job description.
- Ensure there are no typos or grammatical errors. Consider having someone else review it for clarity and accuracy.
Using an online builder like Resume Trick can be an excellent way to avoid formatting issues.
Browse through available templates and select one that fits the managerial role and professional tone you want to convey. Make use of the built-in sections to organize information logically.
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Build My ResumeCasual restaurant general manager resume sample
Family restaurant general manager resume
Sarah Johnson
Nashville, TN
(555) 987-6543
sarah.johnson@email.comSummary
Experienced Casual Dining Restaurant General Manager with a passion for creating exceptional dining experiences. Skilled in managing staff, optimizing operations, and enhancing guest satisfaction.
Experience
General Manager
Chili’s – Nashville, TN
March 2019 – Present
- Oversee daily restaurant operations with a focus on guest experience and operational efficiency.
- Increase revenue by 15% through innovative menu changes and local marketing efforts.
- Achieve a 25% reduction in employee turnover through effective training and team-building initiatives.
- Manage budgeting and financial reporting, ensuring adherence to profit and loss targets.
Assistant Manager
Ruby Tuesday – Nashville, TN
June 2015 – February 2019
- Managed front-of-house operations, ensuring high standards of customer service and satisfaction.
- Implemented cost-saving measures that reduce expenses by 10% without compromising quality.
- Coordinated with the kitchen to streamline food preparation processes, improving service speed.
Skills
- Guest Relations
- Staff Training and Development
- Operational Efficiency
- Financial Management
- Menu Development
- Sales Analysis
- Customer Satisfaction Strategies
Education
Bachelor of Science in Hospitality Management
Nashville State University
Graduated: May 2014
Certifications
- ServSafe Manager Certification, 2024
- Advanced Hospitality Management Certificate, 2022
Awards and Recognitions
- "Top Manager of the Year" Award, Chili’s (2022)
- Excellence in Customer Service Award, Ruby Tuesday (2018)
Languages
- English (Native)
- Spanish (Conversational)
Here are a few reasons why this general manager of restaurant resume will impress recruiters:
- Emphasizes significant increases in revenue and successful menu changes, showcasing the candidate's impact on financial performance.
- Highlights experience in event planning and vendor relations, demonstrating versatility in managing various aspects of the restaurant business.
- Lists language proficiency, adding communication value in diverse and multicultural environments.
- Should I choose a restaurant manager resume objective or summary?
For a restaurant general manager resume, a professional summary is more effective than an objective. Here's why:
A summary allows you to highlight your key achievements, skills, and experience in a concise way. It’s an opportunity to demonstrate your value to potential employers immediately.
- Length: Keep it between 2-3 sentences or about 3-4 lines.
- Content: Focus on your experience, key skills, and major achievements. Include specific numbers or results if possible.
Restaurant general manager resume summary sample:
Dynamic and results-driven Restaurant General Manager with over 15 years of experience in the hospitality industry. Proven track record of increasing revenue by 25% through innovative marketing strategies and optimizing operational efficiency. Adept at leading large teams, enhancing customer satisfaction, and managing high-volume establishments.
Objectives often focus on what you want from the job, rather than what you can offer. This can be less impactful for employers looking to quickly understand your qualifications and value.
You can use an objective if you’re changing industries or need to explain a career gap.
- Length: Keep it brief, 1-2 sentences.
- Content: Clearly state your goals and what you hope to achieve in the role. Make sure it aligns with the company’s needs.
Restaurant manager resume objective example:
Motivated and passionate hospitality professional seeking a Restaurant General Manager position to leverage my strong leadership skills and commitment to enhancing customer service. Eager to contribute to a dynamic team and drive business success.
Fine dining restaurant general manager resume example
Fine dining restaurant general manager resume sample
Resume for a fine dining restaurant general manager | Text version
Amber Santos
San Francisco, CA
(555) 246-8101
amber.santos@email.comSummary
Accomplished Fine Dining Restaurant General Manager with over 9 years of experience in high-end establishments. Adept at delivering an unparalleled dining experience and driving operational excellence.
Experience
General Manager
Quince – San Francisco, CA
July 2020 – Present
- Direct operations in a Michelin-starred restaurant, maintaining a high level of service and quality.
- Increase annual revenue by 18% through strategic marketing and a refined wine program.
- Lead a team of 50+ staff members, ensuring adherence to the restaurant’s high standards and protocols.
- Develop and execute exclusive events and private dining experiences.
Restaurant Manager
Per Se – New York, NY
March 2015 – June 2020
- Supervised daily activities, including front-of-house operations and guest relations.
- Enhanced guest satisfaction scores by 22% through personalized service and attention to detail.
- Coordinated special events and private dining experiences, contributing to a 25% boost in revenue.
Skills
- Fine Dining Service Standards
- Event Planning and Coordination
- Financial Oversight
- Team Leadership
- Wine and Beverage Management
- High-End Guest Relations
Education
Bachelor of Arts in Culinary Arts
The Culinary Institute of America
Graduated: May 2011
Certifications
- Advanced Sommelier Certification, 2023
- Certified Professional in Catering and Events (CPCE), 2021
Awards and Recognitions
- Michelin Star Award, Quince (2021)
- Best Service Excellence Award, Per Se (2018)
Professional Associations
- Member, Court of Master Sommeliers, Since 2019
- Member, Les Dames d’Escoffier International, Since 2018
Publications
- Contributor, "Culinary Arts Journal," Articles on Fine Dining Trends, 2019 – Present
- Featured in "Gourmet Magazine" for Best Fine Dining Experiences, 2023
This sample restaurant general manager resume is effective for several reasons:
- Focuses on experience in Michelin-starred and high-profile restaurants, underscoring a high level of service and operational excellence.
- Showcases prestigious awards and contributions to industry publications, enhancing credibility and industry recognition.
- Highlights advanced certifications in sommelier skills and event planning, indicating specialized knowledge.
- How to showcase your restaurant general manager skills?
The skills section allows you to quickly and clearly present the competencies that are essential for a restaurant general manager. This includes both hard and soft ones.
- Hard skillsare about what you can do, typically learned through training or experience and often directly related to specific job tasks.
- Soft skills are about how you interact with others and manage your own work. They influence your effectiveness in the workplace and your career progression.
Hard skills examples:
- Budget Management
- Inventory Control
- POS System Operation
- Financial Reporting
- Staff Scheduling
- Food Safety and Hygiene
- Vendor Management
- Operational Efficiency
- Menu Planning
- Marketing and Promotion
Soft skills examples:
- Leadership
- Customer Service
- Communication
- Problem-Solving
- Time Management
- Conflict Resolution
- Teamwork
- Adaptability
- Decision-Making
- Emotional Intelligence
Franchise restaurant general manager resume sample
Franchise cafe manager resume example
Emily Davis
Dallas, TX
(555) 321-4321
emily.davis@email.comSummary
Strategic and results-oriented Franchise Restaurant General Manager with a strong background in franchise operations. Expertise in driving franchise growth and maintaining brand standards.
Experience
Franchise General Manager
Subway – Dallas, TX
January 2021 – Present
- Manage multiple franchise locations, ensuring consistency with brand guidelines and operational standards.
- Achieve a 12% increase in franchise-wide sales through effective marketing and operational improvements.
- Implement new training programs, reducing average employee turnover by 20%.
- Oversee franchise compliance audits and implement corrective actions as needed.
Franchise Manager
Dunkin’ – Dallas, TX
August 2016 – December 2020
- Oversaw daily operations and maintain compliance with corporate policies and procedures.
- Developed and executed local promotional campaigns, increasing store traffic by 15%.
- Enhanced operational efficiency by implementing new inventory and scheduling systems.
Skills
- Franchise Operations Management
- Brand Compliance
- Marketing and Promotions
- Staff Training and Development
- Multi-Unit Management
- Sales Growth Strategies
- Inventory Control
- Financial Reporting
Technical Skills
- Proficient in POS Systems (Toast, Square)
- Experienced with Franchise Management Software (FranConnect, FRM)
- Skilled in Data Analysis and Reporting
Education
Bachelor of Business Administration
University of Texas at Dallas
Graduated: May 2016
Certifications
- Franchise Management Certification, 2024
- Certified Food Safety Manager (CFSM), 2022
Why is this restaurant general manager resume sample effective?
- Emphasizes experience in managing multiple franchise locations, ensuring brand consistency and operational standards.
- Provides evidence of successful sales growth and effective promotional campaigns.
- Lists technical proficiency with relevant software and systems, showcasing the candidate’s adaptability to franchise management tools.
- What educational credentials should I add to my restaurant general manager resume?
For many roles, educational background can be an indicator of your theoretical understanding of hospitality management, business principles, and operational strategies.
Don't forget:
- List the degree you earned (e.g., Bachelor of Science in Hospitality Management).
- Include the name of the educational institution where you obtained your degree (e.g., Cornell University).
- Provide the location of the college or university (city and state or country).
- Add the year you graduated. If recent, you might include the month as well.
- If you have completed coursework relevant to restaurant management or received honors, you can briefly mention these.
Include any relevant certifications related to the hospitality industry, such as ServSafe or Certified Restaurant Professional. They can be listed as part of your education or in a separate certifications section.
- How to organize the experience section in a restaurant general manager resume?
This practical experience is often more persuasive than educational qualifications because it provides evidence of your ability to handle the responsibilities in real-world settings.
What to include here:
- Job title
- Company name
- Location
- Dates of employment
- Key responsibilities
Highlight specific accomplishments and their impact. Use quantifiable results when possible (e.g., "Increased annual revenue by 20%” or “Reduced staff turnover by 30%").
Conclusion
By following these restaurant general manager resume examples and tips, you can create a powerful document that effectively demonstrates your qualifications.
Tailor your application to reflect your unique experiences and achievements, and ensure it aligns with the specific requirements of the job you're applying for.
With a polished and professional resume, you'll be well-equipped to take the next step in your career and make a significant impact in the restaurant industry.